🐾 Paws & Claws Haven – FAQs

1. What products do you sell?

We offer high-quality pet essentials including toys, feeders, grooming tools, beds, accessories, and more for both dogs and cats.

2. Do you ship worldwide?

Yes! We ship to many countries. Shipping availability will be shown during checkout.

3. How long does delivery take?

Most orders arrive within 7–15 business days, depending on your location and local courier speed.

4. Can I track my order?

Yes. Once your order is shipped, you will receive an email with a tracking link.

5. What if my item arrives damaged or incorrect?

Just send us a photo and your order number. We’ll quickly replace or refund the item.

6. Do you accept returns?

We offer a 30-day return policy on unused and unopened items. Contact us to start a return.

7. Can I cancel or edit my order?

If the order has not been shipped yet, we can cancel or update it. Contact us as soon as possible.

8. Do you offer bundle deals or discounts?

Yes! We often run bundle offers, seasonal discounts, and special promotions. Check the homepage for the latest deals.

9. What payment methods do you accept?

We accept major payment options including debit/credit cards and secure online payment methods offered at checkout.

10. How can I contact customer support?

Simply go to our Contact Us page and send us a message. Our support team will respond as soon as possible.